Marketing Market
After-Sales Service
Perfect product quality assurance system, scientific management
Since the start of production, our company has established a strict and perfect product quality assurance system and implemented comprehensive computerized scientific management. Each process has dedicated quality inspectors and process supervisors who conduct comprehensive and full-process monitoring of each product. Full participation in quality monitoring is implemented to ensure that each product is free of quality problems upon delivery. Our company's product after-sales service work is directly responsible by the profile sales personnel, and technical support is provided by the technical department.
Service Commitment: Customer First, Excellent Service
Deliver on time, in quantity and in quality. Product quality strictly adheres to the technical indicators required by the national standard GB5237-2008. A quality assurance certificate is issued for each batch of products based on the test data.
If any technical problems occur during use, our company will reply as soon as possible after receiving the notification. If the cooperation of our company's professional personnel on-site is required, our company will actively cooperate and provide thoughtful and meticulous solutions.
Service Measures: Dedicated After-Sales Service Department, Full Process Follow-up
Each salesperson has the obligation to provide after-sales service for the products sold. For this purpose, our company has specially formulated the responsibilities of the various departments of product after-sales and quality remediation measures.
The sales department is responsible for promptly feeding back customer complaints to the company. The company formulates solutions and service measures that are transferred to the production department to implement after-sales service work. The quality inspection department is responsible for quality inspection and supervision, while the production department and technical department cooperate in handling the solutions.